Privacy Policy
Last Updated: 15.05.2025
1. Introduction
BUY AND DROP (UK) LTD (“we,” “us,” or “our”) operates the website bebuy.co.uk (the “Site”). We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site, make a purchase, or interact with our services. By using the Site, you consent to the practices described in this policy.
2. Data Controller
The data controller responsible for your personal data is:
BUY AND DROP (UK) LTD
Company Number: 10621697
Registered Address: 411 Oxford Street, Office 1.01, London, W1C 2PE, United Kingdom
Email: info@bebuy.co.uk
3. Personal Data We Collect
We may collect and process the following categories of data:
A. Data You Provide Directly
- Contact Details: Name, email, phone number, shipping/billing address.
- Payment Information: Card details (processed securely via third-party gateways like PayPal; we do not store full card numbers).
- Account Data: If you create an account, username and password.
- Communications: Emails, chat logs, or feedback submitted via our contact forms.
B. Data Collected Automatically
- Usage Data: IP address, browser type, device information, pages visited, and time spent on the Site (via Google Analytics).
- Cookies & Tracking Technologies: We use cookies (including Facebook Pixel) for analytics, marketing, and functionality. See our Cookie Policy for details.
C. Data from Third Parties
- Payment processors (e.g., PayPal) may share transaction confirmations.
- Social media platforms (if you interact with our ads or profiles).
4. Legal Basis for Processing
We process your data under the following legal grounds:
- Contractual Necessity: To fulfill orders, process payments, and deliver products.
- Legitimate Interests: For fraud prevention, website improvement, and marketing (where balanced against your rights).
- Consent: For cookies and direct marketing (you may withdraw consent anytime).
- Legal Compliance: To meet tax, accounting, or regulatory obligations.
5. How We Use Your Data
Purpose | Data Used | Legal Basis |
---|---|---|
Order Processing | Contact, payment, shipping details | Contractual Necessity |
Customer Support | Email, chat logs | Legitimate Interests |
Website Analytics | Cookies, IP address | Consent (non-essential) |
Marketing (e.g., newsletters) | Email, purchase history | Consent/Opt-in |
Fraud Prevention | IP, device data | Legitimate Interests |
6. Data Sharing & Third Parties
We may share your data with:
- Service Providers: Payment gateways (PayPal), shipping carriers (Royal Mail/Evri/DPD), IT support.
- Legal Authorities: If required by UK law (e.g., fraud investigations).
- Business Transfers: In case of mergers or acquisitions.
International Transfers: If data is transferred outside the UK/EEA, we ensure safeguards (e.g., Standard Contractual Clauses) are in place.
7. Data Retention
We retain personal data only as long as necessary:
- Orders: 6 years (for tax/accounting compliance).
- Marketing Data: Until consent is withdrawn.
- Cookies: As per expiry periods (see Cookie Policy).
8. Your Rights Under UK GDPR
You have the right to:
- Access your data (via a Subject Access Request).
- Correct inaccurate information.
- Delete data (where no legal obligation exists).
- Restrict or Object to processing (e.g., opt out of marketing).
- Data Portability (request a copy in a machine-readable format).
To exercise these rights, contact us at info@bebuy.co.uk. We respond within 30 days.
9. Cookies & Tracking Technologies
We use:
- Essential Cookies: For checkout and account functionality.
- Analytics Cookies: Google Analytics to improve the Site.
- Marketing Cookies: Facebook Pixel for ad targeting.
You can manage preferences via our Cookie Banner or browser settings.
10. Security Measures
We implement:
- Encryption (SSL for data transmission).
- Access Controls (limited staff access to sensitive data).
- Regular Security Audits.
However, no method of online transmission is 100% secure.
11. Children’s Privacy
Our Site is not intended for users under 16. We do not knowingly collect their data.
12. Changes to This Policy
We may update this policy periodically. The latest version will be posted on the Site with a revised “Last Updated” date.
13. Contact Us
For questions or complaints:
Email: info@bebuy.co.uk
Post: 411 Oxford Street, Office 1.01, London, W1C 2PE, UK
For unresolved privacy concerns, you may contact the UK Information Commissioner’s Office (ICO).
14. Jurisdiction
This policy is governed by UK law. Any disputes fall under the exclusive jurisdiction of UK courts.
END OF POLICY
Additional Recommendations:
- Cookie Policy: Draft a separate page detailing cookie types and opt-out methods.
- GDPR Consent Banner: Implement a pop-up for cookie consent (required for EU/UK users).
- Data Protection Officer (DPO): While not mandatory for your size, appoint a privacy contact if scaling to the EU.
Let me know if you’d like adjustments for specific clauses (e.g., stricter EU compliance for future expansion).